FAQs

General

How do I register?

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Registering is nice and easy. You just need to be at least 18 years old and hold a valid Learners drivers license. Click on the "Register" button and fill your name, email, choose a fundraising goal and upload a pic of you! We will then log you into your fundraising dashboard to start your campaign.

Can I form a team?

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You sure can! A team is a wonderful way to fundraise with friends and family. Create a team when you sign up, or afterwards from your fundraising dashboard. 

How do I receive donations?

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If it's your first-time fundraising, asking for donations can be daunting. But don't be scared. Share the link to your fundraising page with friends, family, and on social media so they can easily donate! It’ll help if you explain what you're doing and why you're doing it and how their donations support your purpose. If you don't get any donations the first time, you can always ask again later. 

How do I thank my donors?

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Getting donations is exciting, but make sure you say thanks! You can thank your donors by logging into your fundraising dashboard, scrolling down to your donation feed, and clicking the little heart icon. Write a message, and we'll send it to your donor on your behalf. 

What do I do if I can’t get into my account?

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Can't log in? No good! It's easy to reset your password though. Just head to the login page and click "Forgot your password?". It'll send you an email, then you will be on your way. If you didn't receive the email, make sure you check your junk or spam folder. It might take a few minutes to arrive. 

If you're still having problems, email us at events@cancersoc.org.nz and we'll help you out.

Is there an alternate date?

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Unfortunately, there is no planned alternate date. This is due to road management procedures. In the event of a cancellation the Cancer Society will offer to refund your registration fees. However, your fundraising gifts will be applied to the Cancer Society’s supportive care services and are non-refundable 

Fundraising

What are my fundraising badges?

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Badges are how we recognise you for being awesome! You will be awarded them automatically, so all your donors can see how much of a superstar you are. 

How do I donate to myself?

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Donating to yourself is a wonderful way to get started. It'll show donors that you're committed, and you've broken the ice by going first. In your dashboard just click "Sponsor me" to chip into your campaign.

How do I interest my friends, family, and colleagues to donate?

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When you're talking about why you are fundraising, make sure you speak personally. People are chipping in because this cause is important to you. Tell a personal story about why you have taken this incredible step to fundraise for us.

Other Questions

Can I share a page with my family?

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Absolutely! You can create a fundraising page for your whole family if you like. Or, if you each want your own page then you can form a team and we'll tally your fundraising together.

Someone gave me cash, what do I do?

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Don't worry, it often happens. Just get in touch with us and we'll help you bank that, and make sure it shows on your fundraising page.

How can I contact you?

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If you need to get in touch with us, you can email us at events@cancersoc.org.nz  or call Natalie or Jack on 04 389 0084 NOT 0800 467 345. If you need to contact us outside of office hours, leave us a message and we will respond in a flash.

What if I want to cancel my page?

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That's ok, things come up! Email us at events@cancersoc.org.nz and we can remove your fundraising page from the campaign.